How can I change the term length of my Guaranteed Commitment to reduce my premium?

If you have an existing Guaranteed Commitment with a 30-day term and are confident in your workload's stability, you can convert it to a 1-year term to significantly reduce your monthly premium and increase your net savings.

Why Convert to a Longer Term?

Longer term lengths result in lower premiums and higher net savings rates. This is because Archera assumes less risk with a longer commitment period, allowing us to pass those savings on to you.

For example, a commitment generating $980 in monthly savings at the 30-day term could generate approximately $1,471 in monthly savings at the 1-year term.

How to Request a Term Change

To convert your Guaranteed Commitment from a 30-day to 1-year term, contact your Archera account team directly, via In-App chat or via support@archera.ai with the following information:

Customer Account Name: Your full account name as it appears in Archera (e.g., "Company Name c/o Partner Name")

Commitment IDs: The specific commitments you want to convert. You can find the Commitment ID by:

• Navigating to your Commitment Inventory

• Clicking on the commitment row

• Viewing the Commitment ID in the popup tooltip or Commitment Details page

Important Considerations

One-time conversion: Converting from 30-day to 1-year is a one-time event. Once converted, the commitment cannot be changed back to a 30-day term.

Lock-in period resets: When you convert a commitment to a 1-year term, the 1-year lock-in period applies from the conversion date. This means that even if your 30-day commitment was already unlocked, it will return to "Locked" status until it reaches the 1-year anniversary of the conversion.[3]

Moneyback guarantee still applies: After the 1-year lock-in period, Archera's moneyback guarantee continues to protect you. You can resell the commitment or receive rebates for any underutilization for the remainder of the underlying 3-year commitment term.

When Should You Convert?

Consider converting to a 1-year term when:

• You have stable, predictable infrastructure with consistent usage patterns

• Your workload has been running successfully for several weeks or months

• You don't anticipate major architectural changes in the next 12 months

• You want to maximize your savings rate while maintaining flexibility after the initial year

If you're uncertain about your infrastructure needs, the 30-day term provides maximum flexibility with the ability to return commitments after just 30 days.