Does Archera for Azure rely on Microsoft Azure Exchanges or Returns policy to provide our money-back guarantee?
Last updated: October 7, 2025
No, Archera's money-back guarantee on insured commitments on Azure operates independently of the Microsoft Azure Exchange and Return system.
We do happily support customers who may want to perform exchanges for underperforming reservations but that's not how we provide our guaranteed protection against commitment underutilization
How do Rebate GRIs work?
In the event of underutilization, after the initial lock in period (30 days or 1 year), then a rebate accrues to the customer for any net negative savings from the commitment. This rebate can be used to offset other GRI premiums, or the customer can provide a bank account in the Payment Planner page to receive an ACH transfer for the rebate amount.

How do I set up Rebate?
To set up Rebate GRIs, you will need to add your preferred bank account to withdraw balances to. To do so, navigate to the Payment Planner page shown below and click "Add Payout Account". This is the account that you can ACH transfer funds to when withdrawing. At the end of each month, if there were underutilized GRIs, then you will automatically see that credit accrued on this page ready to be withdrawn or put towards other GRI premiums.

How do I know if I have Rebate GRIs?
Rebate GRIs are properly tagged in the Commitment Inventory page. They are tagged as "Rebate."
